Full-Lifecycle Protection for
Uninterrupted Laboratory Operations
From installation and commissioning to continuous optimization, Celnovte's services cover your equipment's entire lifecycle.
Instruments
Support
Software & Hardware Support
We provide hardware repair with global parts and certified engineers,
continuous software updates, and remote diagnosis—all designed
to keep your lab running at peak performance.
Comprehensive Maintenance Plan
Preventive Maintenance
Certified inspections, genuine parts, proactive prevention.
Priority Response
Exclusive service channels with priority handling for urgent issues.
Extended Equipment Lifespan
Maximize instrument life and safeguard your ROI.
FAQ
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Q：Does the instrument require preventive maintenance? +
Please refer to the instrument's regular maintenance guide for daily, weekly, and monthly maintenance schedules.
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Q：How should the large containers be cleaned? +
1. For the external walls, use 70% or higher gradient alcohol.
2. For the interiors of ER1, ER2, wash, and DI water containers, clean with industrial-strength detergent,rinse thoroughly with DI water, and air dry.
3. For the interiors of dewax or alcohol containers, rinse with a small volume of fresh reagent.
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Q：What is the cleaning kit mentioned in the manual? +
The cleaning kit is used to clean the inner wall of the probe and remove residual DAB. Conduct thereagent-clean probe protocol monthly.
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Q： Does the CNT360 staining system support running IHC and ISH simultaneously? +
Slides can be placed on different slide trays. Place all IHC staining slides on one tray and all ISHstaining slides on another tray.
The CNT360 supports 4 trays with 15 slides each. Finished trays can be replaced continuously.
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Q： Does the CNT300 staining system support running IHC and ISH simultaneously? +
Slides can be placed on different slide trays. Place all IHC staining slides on one tray and all ISHstaining slides on another tray.
The CNT300 supports 3 trays with 10 slides each. Finished trays can be replaced continuously.
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