FAQ
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Inquiry
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Q：Are you a factory or a trading company? +A: We are a professional manufacturer with our own factory and production lines, not a trading company.
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Q：Q: What environmental measures do you take during manufacturing? +A: We use eco-friendly materials, energy-efficient machinery, and implement waste recycling programs in our factory to reduce our carbon footprint.
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Q：Q: What are your main products? +A: We specialize in flexible metal conduits, liquid-tight conduits, non-metallic conduits, and conduit fittings for a wide range of industrial and electrical applications.
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Q：Q: How do you manage emissions and dust during production? +A: During production, exhaust gases and dust are generated. Our factory is equipped with professional environmental protection systems, including baghouse dust collectors, to effectively remove particulates. All emissions are treated to meet regulatory standards and safely discharged at a height of 15 meters.
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Q：Q: What standards do your products comply with? +A: Our conduits and fittings are certified to UL, cUL, CSA, CE, ATEX, IECEx, and EN61386, meeting both North American and European requirements.
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Q：Q: What is the scale of your factory? +A: Our factory covers 40,000 square meters and employs around 200 skilled workers, with multiple automated production lines.
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Q：Q: What are the typical applications of your products? +A: Our conduits are widely used in power systems, automation equipment, machinery, construction, communication, and transportation for wire and cable protection.
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Q：Do you offer OEM/ODM services? +Yes, OEM and ODM services are available according to customers’drawings or requirements.
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Q：Q: What materials are available for your conduits? +A: We offer galvanized steel, stainless steel, aluminum, PVC-coated, LSZH Coated,TPU Coated,nylon (PA), and polypropylene (PP) options to meet different environmental and mechanical requirements.
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Q：Q: How do you ensure product quality? +A: We have in-house testing laboratories and implement strict QC at every stage, including raw material inspection, process control, and final testing.
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Q：Q: Do you offer customized sizes or materials? +A: Yes, we can customize conduit sizes, lengths, colors, and materials according to your project requirements or technical drawings.
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Q：Q: What is your lead time? +A: Normally 15–25 days after receiving deposit, depending on order quantity and customization requirements.
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Q：Q: Can I visit your factory? +A: Yes, you are welcome to visit our factory anytime. We can arrange a factory tour or video inspection upon request.
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Q：Q: How can I choose the right conduit type? +A: Please tell us your application, environment, and cable type, and our engineers will recommend the most suitable conduit and fitting combination.
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Q：Q: Which markets do you mainly export to? +A: We mainly export to North America, Europe, and Southeast Asia, with long-term partners in the U.S., Canada, Germany, and Japan.
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